Inside Unmanned Systems

DEC 2017 - JAN 2018

Inside Unmanned Systems provides actionable business intelligence to decision-makers and influencers operating within the global UAS community. Features include analysis of key technologies, policy/regulatory developments and new product design.

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Page 49 of 67

AIR INNOVATIONS 50 unmanned systems inside   December 2017/January 2018 Retailers are beginning to look to ground and airborne robots to help them manage a variety of tasks—including their inventory. Whether on the ground in the actual store or flying through the aisle in a large warehouse, these robots have the potential to save a great deal of time and money, while ultimately helping to improve the customer experience. by Renee Knight Photo courtesy of the Hardis Group. W hen customers walk into a store, they expect the product they're looking for to be waiting for them on the shelves. If it isn't easy to find, or is out of stock, they're not going to be happy with their experience—which not only costs the store that sale, but possibly future business as well. Accurate inventory management is critical for retailers, but it is also a mundane, time- consuming task that is prone to human er- ror. It starts with keeping products in large warehouses properly stored and labeled, and continues once those products make it to the store. Retailers need processes to help ensure the products that were supposed to be deliv- ered indeed were delivered and that shelves are properly stocked. Store managers also must worry about theft and items getting broken, which can throw off inventory counts. To address this pain point, retailers are starting to look to robots—including systems that roam the store aisles to make sure prod- ucts are correctly labeled and stocked, as well as unmanned aircraft systems (UAS) that help monitor products in their warehouses. Big names such as Walmart have tested systems ROBOTS IN Retail

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